Put AI into the operations your business depends on. We help owners and leadership teams build the business case, connect CRM, ERP and accounting systems, and deliver workflows their staff can use. Start with a free consultation; scope and ongoing costs are agreed before implementation.
Free initial consultation. No obligation to proceed.
Practical AI implementation · New Zealand SMEs
AI works best when it solves a repeat problem your team recognises. We help SMEs connect their existing systems, choose a useful workflow and plan how their people will use it.
Bring the workflow that limits growth: sales follow-ups, document handling, job coordination or reporting. We assess the volume, handling time, exceptions and integration effort so you can decide whether the investment makes commercial sense.
Agree the baseline and success measures with your operations or leadership team. Compare staff time, response times, rework and missed follow-ups against implementation and ongoing costs. Savings are assessed against your data.
The proposal defines workflows, integrations, data access, human approvals, acceptance tests and rollout responsibilities. Hosting, model usage, third-party licences and ongoing support are set out separately from the implementation investment.
Plan for realistic testing, staff training, operational handover and support after launch. Start with an agreed workflow and expand when the evidence and your team's capacity support it.
Start with a free consultation. Share the task you want to improve and the tools your team uses; we’ll talk through the options. There is no obligation to proceed, and any implementation work is scoped and quoted before it starts.
Request a free AI consultationNeed a managed website? SiteFlow is NZ$149/month, with its own website scope and fair usage policy.
Practical AI · New Zealand businesses
For real estate agencies, dealerships and SMEs with repeat work across teams. We scope AI around measurable outcomes, system integration and team adoption. Start with a free consultation.
Keep enquiries moving while your agents are out.
Connect listing enquiries, your inbox and your CRM across agents or branches, with a consistent follow-up process and management visibility.
Your agents approve property claims, appraisals and advice. We check the access available in your CRM before scoping integrations.
Discuss AI for your agencyLess chasing. More time with buyers.
Connect vehicle enquiries, inventory and sales follow-ups across your dealership team, with oversight of stock decisions and customer handovers.
Your team confirms availability, vehicle details and final prices. Any outbound messages follow your agreed approval process.
See our Sithari Cars AI pricing project Discuss AI for your dealershipTake the repeat admin off your team’s list.
For professional services, trade service teams, distributors and other SMEs with recurring work across sales, operations and finance.
We agree what AI can read, prepare and change, with people responsible for sensitive decisions and exceptions.
See an AI assistant working inside a live ERP Discuss AI for your businessThese are examples we can scope with you. Available integrations, data quality and your approval requirements determine what we build. The linked case studies describe work we have delivered.
Work directly with our engineering team
Your AI implementation is designed and built by software engineers who work directly with you. We connect your systems, check data access and permissions, test realistic scenarios and plan how the solution will be supported after launch.
That engineering work helps make AI useful in everyday operations, with clear boundaries and people responsible for the result.
For a growing business, AI adoption needs a commercial owner, reliable data and a plan for the people using it. We assess the opportunity with your leadership and operations teams before choosing the technology.
Map the work, systems and information involved. Choose a starting point such as customer follow-ups, internal information retrieval, routine administration or reporting, and agree what success means.
Assess integrations, data access and approvals. Implement a scoped workflow, test representative cases and keep people responsible for the actions that need review.
Document how it works, help staff use it and agree how it will be supported. Our AI training for New Zealand organisations can support the rollout.
See how we built an AI assistant inside a live ERP for a concrete example of our engineering work. The right approach for your organisation will depend on your data, processes and goals.
Explore HighFlyer Conductor, our AI agent for multi-system work through end-to-end encrypted chat. Choose Conductor for a dedicated assistant across your connected tools; use this service for a custom agent or workflow built into your existing AI environment.
Explore bespoke, vendor-neutral AI training for New Zealand organisations.
Use OpenComply NZ to assess AI providers against New Zealand privacy, security, public-sector and cross-border data requirements before you roll agents into live workflows.
Includes Privacy Act 2020 guidance, IPP 12 offshore data checks, public vs private sector obligations, and a provider checklist.
View OpenComply NZAn AI agent can be a good fit when your team already has the right business systems but spends too much time gathering information, preparing routine work or moving data between them. A new application may be more appropriate when the missing piece is a user interface, a data model or a core business process.
We assess the workflow and connect an agent to systems such as Xero, MYOB, Excel and your inbox where the available access supports it. The scope includes what the agent may read, which actions it may take and what should be sent to a person for review.
HighFlyer combines engineers with subject matter experts, qualified accountants, supply chain practitioners, and academics, so the agents we build do the work the way an experienced operator would.
Your team wants a tailored workflow inside ChatGPT, Claude, Copilot or Gemini. We assess platform capabilities, permissions and the business systems involved.
HighFlyer Conductor handles multi-step work across connected software through end-to-end encrypted chat, with configurable approvals.
For a customer portal, your own SaaS product or a workflow that needs a dedicated interface, consider custom software development.
AI business automation starts with a repeat task and a way to check the result. We scope the workflow, connect the right systems and test it with the people who will use it.
Sort incoming enquiries, prepare replies, update customer records and organise the next action. Agree how messages are approved and when a person should take over.
Measure: response time and follow-ups completed.
Extract information from documents, find answers in approved records and prepare quotes, handovers or invoice reminders. Keep source information available for checking.
Measure: handling time and corrections needed.
Bring information together from your CRM, accounting or stock systems. Prepare summaries and decision support, with the assumptions, data and human review made clear.
Measure: time to prepare reports and check answers.
If your team already pays for ChatGPT, Claude, Microsoft Copilot, or Gemini, we deploy agents into that environment. The right tool depends on your integration requirements, data handling obligations and the work your team needs to perform.
Custom GPTs and Projects with skills tailored to your workflows.
Claude Skills and MCP-connected agents for deeper reasoning tasks.
Copilot Studio agents that live inside Teams, Outlook, and Excel.
Gemini agents and Workspace integrations for Google-native businesses.
We assess platform fit, integration effort, permissions and total operating cost as part of the implementation scope.
Useful AI needs sound engineering and an understanding of your business. Our agents are co-designed with people who understand the processes, controls and exceptions involved.
Every engagement pairs HighFlyer engineers with practising experts from our network so the agent reflects the way a senior operator would handle the task, including the edge cases.
Qualified practitioners who have run finance functions for SMEs.
Operators with hands-on experience across procurement, logistics, and stock.
Researchers who keep our methods grounded in the current state of the field.
A delivery team that has shipped production agents and integrations.
Our team builds and open-sources agent-style applications so the wider community can see how we think about this work. GovChat is one example: a multilingual assistant that surfaces New Zealand government information to anyone who needs it.
A multilingual AI assistant that answers questions about New Zealand government services and entitlements. Built by HighFlyer and released as an open-source project so anyone can self-host, contribute, or learn from how the agent is wired up.
Disclaimer: open./GovChat is an experimental project. It is not affiliated with any New Zealand government agency or service, and only uses publicly available information.
Our NexWave AI assistant case study explains how we connected plain-English questions to live ERP data for New Zealand and Australian businesses. It covers permission-aware data access, source documents and the engineering behind usable answers, so you can assess our approach before discussing your own workflow.
A fixed-scope build gets the agent ready for the agreed workflow, with a maintenance retainer for model updates, connector changes and new edge cases. We discuss setup and ongoing costs during discovery.
We map the work, the data sources, and the people involved. You get a clear written scope, a recommended AI platform, and a fixed price before any build starts.
Our engineers and subject matter experts build, test, and tune the agent against real cases from your business. You sign off when it performs to the agreed standard.
We hand the agent to your team with training, guardrails and a clear escalation path. The rollout schedule depends on the agreed scope, integrations, testing and sign-off.
An agreed monthly retainer covers maintenance as models, integrations and your processes change. The scope and costs are set out for your engagement.
We work with business owners and teams across the country, including real estate, automotive, trades and professional services. Discovery and rollout can be run remotely, with on-site time agreed where it makes a difference.
Headquartered in Auckland, we work with SMEs across the wider region from the North Shore to South Auckland.
We work remotely with Wellington businesses to scope enquiry, admin and reporting workflows around their existing systems.
Remote discovery and rollout are available to Christchurch and Canterbury teams, with workflows scoped around your existing systems.
We deliver the same AI automation service to Australian SMEs and to teams anywhere in NZ that prefer fully remote engagement.
If your needs go beyond what an agent can do, we can take you the rest of the way.
Comprehensive strategies and implementations to modernise your business processes and technology stack.
ERPNext implementation, system integration, and the data backbone your agents will plug into.
For the cases where a full custom software development project really is the right answer, we build those too.
An AI agent can look up information, prepare work and use approved tools to carry out steps in a workflow. A useful starting point is a task your team repeats, such as sorting enquiries or preparing a report. We assess whether an agent, a simpler automation or a software change is the best fit.
Your initial consultation is free, with no obligation to proceed. Implementation is quoted for your workflows, integrations, data preparation, testing and rollout. Your proposal separates implementation from ongoing software, model usage and support costs before you commit.
Often, the starting point is the software you already use: your inbox, CRM, calendars, documents or accounting system. We check the available APIs, access permissions and data quality before confirming what can be connected. You do not need a new website to introduce AI into your organisation.
Bring one example of repeat work and the tools your team uses. In a free consultation, we can discuss where AI could help, the information it would need and how to measure the result. If you choose to proceed, we agree the implementation scope and rollout with you.
AI implementation · New Zealand
Talk directly with our engineers about AI for your SME. Tell us where enquiries, follow-ups, admin or reporting slow your team down, and we’ll discuss a practical starting point.
The initial consultation is free, with no obligation to proceed. You do not need a technical brief. Any implementation work and ongoing costs are scoped and quoted separately before you commit.
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